Objective

To obtain an Information Technology management position that will utilize my leadership and technical skills in the development, management and execution of successful operations and operations support programs.

Summary of Qualifications

Eight years experience managing I.T. assets for national direct marketing firm including Unix and Windows NT servers, web and email servers, network routers and hubs, printers, tape drives, desktop computers, network cabling, wireless links and software licenses. Twenty years experience training and managing information production and technical personnel, including computer programmers, support technicians, data entry clerks and general clerical staff. Experience in managing a project implementation effort as a combination of hardware, software, staff and procedures, including quality assurance steps, user training and feedback. Experience working directly with computer and network hardware (assembling, installing and troubleshooting computers and software, planning, installing and troubleshooting fiber-optic, coaxial and twisted-pair network cabling, routers, and hubs).

Professional Experience

1993 - 2002 Professional Marketing Communications, Dayton OH Director of Information Technology (Company was sold in December 2001 due to owner's ill health) Managed all I.T. assets in support of projects for local and national clients such as The Iams Company, Procter and Gamble, Standard Register, Lanier Worldwide, USInternetworking, NCR, Fifth Third Bank and Citizens Federal Bank, including: Managed programming staff and tracked work orders to ensure that requirements were well understood and all client needs were met. Built databases and wrote custom software myself when workload was high or when requirements exceeded programming staff's capabilities. Managed data entry group and general clerical support staff (up to 30 personnel) to ensure timely and accurate completion of all tasks for all projects. Upgraded old Unix servers and installed and configured new Unix and Windows NT servers to support increased demands. Directed the efforts of system administrators in troubleshooting and maintaining systems. Wrote custom software to control a variety of high-speed variable imaging laser printers, including programs for printing checks. Served as lead troubleshooter for hardware, software and network systems. Instrumental in automating entire office and training all employees in the use of desktop PC's, Microsoft Office software suite, email and the Internet. Developed and implemented marketing database programs to track customer and prospect marketing history. In 1999, designed and programmed extensive web-based inventory and order management system with many custom reports, automatic email notifications and other specialized functionality as required by client. This system is still in use today. 1991 - 1993 Foreign Aerospace Science and Technology Center, Dayton OH Chief, Systems Research and Development, Machine Translation Branch (Resigned in 1993 to pursue opportunities in the private sector) Responsible for efficient operation of computer systems in the Machine Translation branch, and for development and integration of new systems. Advised management on computer security, compatibility, and data communication issues. Supervised eight technical specialists. Highlights include: Selected for this position at the specific request of the Center's commander based on demonstrated leadership and technical ability in previous assignments. Improved user access to customer database by converting from mainframe to microcomputer. Detected and eradicated viruses on government and contractor computer systems (first occurrence at the Center). Instrumental in complete recovery of valuable technological research data from damaged storage media thought to be beyond salvage. Developed security procedures and various utility software for the Center. 1987 - 1991 Tempelhof Central Airport, Berlin, Germany Chief, Communications-Computers Technical Center (Reassigned in 1991, normal rotation back to U.S. after extended service overseas) Supervised all aspects of the unit's office automation, data communications, and mission support computer systems, consisting of over 100 desktop computers, three local area networks, connections to mainframes and minicomputers, and metropolitan-area secure data link equipment. Broad computer policy and security responsibilities. Managed technical support centers at three sites. Highlights include: Ensured prompt response to users' problems by developing automated "trouble ticket" system. Selected, trained and supervised technical support staff. Extended life of "legacy" systems by developing software to provide new systems with backward compatibility. Improved user/operator training by coordinating with other services and federal agencies to obtain courses not available through normal channels. Improved performance and reliability of systems by resolving numerous configuration problems. Improved analytical team effectiveness of by developing custom data processing software valued at over $800,000. Provided specialized training to Air Force maintenance personnel on new microcomputer hardware. Assisted in the development and implementation of security policies and procedures

Security clearance

Top Secret with extended background investigation (1974-1993).

Education

Fully qualified Air Force Computer Programmer (mainframe) University of Maryland, all Computer Science courses (all programming languages, operating system architecture and design, database design, computer security, real-world application, etc) Air Force Non-Commissioned Officers Leadership School (Academic Achievement) Air Force Non-Commissioned Officers Academy (Academic Achievement) T.Q.M. Team Building

Interests and activities

I like to keep up with new developments in networking, alternative operating systems and software, especially Linux, PostgreSQL, the Mozilla project and OpenOffice. I subscribe to a number of industry publications related to these topics, as well as journals about Informix and Oracle relational database systems. On one of my servers, I host a help and discussion forum for the University of Cincinnati's Engineering Class of 2007. This forum is moderated by a group of engineering students and is used to assist the class with their math and physics coursework.

Additional notes

I am a decorated twenty-year U.S. Air Force veteran. I served with distinction during the Viet Nam conflict, during Desert Storm and in Berlin, Germany, both before and after the Berlin Wall came down. I served with the Intermediate Nuclear Forces (INF) treaty inspection teams, travelling to the (former) Soviet Union to inspect missile launchers, silos and other equipment and manufacturing facilities for compliance with the treaty. Military decorations: Meritorious Service Medal, Air Medal with three oak leaf clusters, Air Force Commendation Medal, Air Force Achievement Medal with one oak leaf cluster, Air Force Outstanding Unit Award with two oak leaf clusters, Combat Readiness Medal, Air Force Good Conduct Medal with one silver oak leaf cluster, Army of Occupation Medal, National Defense Service Medal with one bronze service star, Air Force Overseas Long Tour Ribbon with one oak leaf cluster, Air Force Longevity Service Award ribbon with four oak leaf clusters and the Air Force Training Ribbon.